SMS Privacy Policy – Home Service Experts
Home Service Experts (“we”, “our”, or “us”) values your privacy. This SMS Privacy Policy outlines how we collect, use, and protect the information you provide when you opt in to receive SMS communications from us.
1. Information Collection
When you opt in to receive SMS messages, we collect the following:- Your mobile phone number.
- The date, time, and method of opt-in (e.g., form, keyword).
- Your consent preferences related to message type and frequency.
2. Use of Information
We use your phone number exclusively to:- Send appointment reminders, service alerts, updates, and promotional offers.
- Respond to your service inquiries.
- Provide relevant information about your requested services.
3. Data Sharing
We do not sell, rent, or share your SMS opt-in data or consent with any third parties for marketing purposes.
Disclosure Required by TCR & CTIA: “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We may share your information with SMS service providers (e.g., messaging platforms or carriers) solely for the purpose of message delivery.
4. Opt-Out
You may opt out at any time by replying STOP to any of our messages. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us.
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Access to your SMS data is restricted to authorized personnel only.
6. Your Rights
You have the right to:- Request a copy of the information we hold about you.
- Withdraw consent at any time by texting STOP.
- Request correction or deletion of your data.
